https://www.bonniechow.co/portfolio daily 1.0 2020-12-19 https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1574031050583-0FX29W6823DLK26GRFVB/fashion+designers+overview.png Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573423272722-V4I3Q3P6AKQPDB9ALIX0/Team+Member+-+User+Flow+1.png Portfolio Part 1 of 2. Team member user flow feature. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1562006730057-IFIWEQLROL2AY9NEARHA/Inventory+-+Mockup.png Portfolio Part 3 of 3. Inventory feature, main page. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573422241148-8Q47W2WPP9V8S5U5E52Y/Inventory%2B-%2BUser%2BFlow.jpg Portfolio User flow for adding a additional category to the user’s inventory. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1562008808252-QZRJ5EDKSTG42NHF28AU/Orders+-+Mockup.png Portfolio Part 5 of 5. Feature: Discount on orders. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1562005244389-RAIP66W19GET3PBCEUDF/UX%2BPortfolio%2B-%2BThe%2BShowroom%2B-%2BMaster%2BPPT%2B-%2BInfo%2BArchitecture.jpg Portfolio Information architecture updated. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573418468672-JMYMENDH51YB4D1H4PRR/Slide12.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1562008986400-OTDLL285J8HZD4S7R2H1/Macbook+Mockup+and+Mannequin.png Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573423159407-IRKCV3JATTDS0O312QTU/Inventory+-+User+Flow+2.jpg Portfolio Part 2 of 3. Inventory user flow feature. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573421914482-Z2Q07V80037JF8IHSAR5/Wire+Sketch+-+Naomi.jpg Portfolio Sketches for inventory page user flow. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573422575075-IWKV90AP8SO2PEI957YX/IA+Revisions.jpg Portfolio Revisions to the information architecture. (From less smushed to standing taller!) https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573423065415-NPPK1KOJBRASISASRFM4/Inventory+-+User+Flow+1.jpg Portfolio Part 1 of 3. Inventory user flow feature. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573423367519-K44NKN0TUZVXV23OM7J3/Team+Member+-+User+Flow+2.jpg Portfolio Page 2 of 3. Team member usability test. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1562007960775-051UQ5W6WN4UX7P64AXL/macbook-mockup-team.png Portfolio Page 3 of 3. Team member feature, with an updated task section from usability testing results. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1562008704653-QDJRJW8LXHJPVPG50BC0/Client+-+Mockup.png Portfolio Part 4 of 5. Feature: Adding a new client profile. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573423868654-S0UNK4KGD2LBOJ0T654V/Orders+-+User+Flow+2.png Portfolio Part 2 of 5. Hi-fi wireframes and user flow of the orders feature. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1559943727537-USLSE74QREZJP19C2K4L/mockup+-+woman+coffee+-+homepage.png Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573423966737-3SMFW888TNI13HSEP037/Orders+-+User+Flow+3.png Portfolio Part 3 of 5. Hi-fi wireframes and user flow of the orders feature. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1562002166868-Z0GCMUQW0IVEQB05972O/showroom+-+competitive+research+chart.png Portfolio Ratings are featured from Capterra. Source links: C-Design, AIMS 360. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573423782397-YJLOMK8W0PB8E7PU928T/Orders+-+User+Flow+1.png Portfolio Part 1 of 5. Hi-fi wireframes and user flow of the orders feature. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573420124163-RINMACDAWWTCLSVKHQZG/Janet%2B-%2BUser%2BPersona.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573420280682-HQOQ5IRP2NJTWA8D0K90/Naomi%2B-%2BUser%2BPersona.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1562003552157-UK4G0YL6HWGPCFYJBB2R/Slide11.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573420467046-QTSMCEJU52AO1DJ8G2MY/Tyler%2B-%2BUser%2BPersona.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573422513874-0PNL3SZE62JEM4G2RV1V/UX%252BPortfolio%252B-%252BThe%252BShowroom%252B-%252BMaster%252BPPT%252B-%252BUser%252BFlow%252BPt%252B2.jpg Portfolio L to R: Revisions to the same user flow, further simplifying the user’s interaction on the site. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573148318980-2YBLFFFJ6A4ZBFGDW79H/Affinity+Map+-+BW.jpg Portfolio An affinity map helped me gain insights into finding patterns of where to start creating design solutions. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573147326216-J11N2HGVOBD9KTD0J4W0/Help+and+Advice+-+Lo-fi+Wireframes.png Portfolio Preliminary (first row) and secondary (last row) designs of the “help and advice” section. Red rings indicate user feedback challenges. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1572901516693-HVSROSHILUBXGJ2X53T1/Trevor+Millerson+-+User+Persona.png Portfolio A user persona with a financial challenge faced with deciding to use his credit card for a major educational purchase. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573162665272-2XWY9MWMZBFQKDRXHMXB/CC%2BMobile%2BApp%2BReviews.jpg Portfolio A selection of mobile app user reviews pulled from among the top 10 credit card issuers in the U.S. via Apple App Store, November 2019. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1574202783814-NKL51J1QENLS807BAQRZ/Mockup%2B-%2BBeyond%2BBank%2B-%2BBlue.jpg Portfolio New features for Beyond Bank (a fictitious brand), a credit card app. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1572904823773-NWQ1NUF2E2QAI0E11XJV/2019.08.20%2B-%2BWireframe%2B-%2BAffordance%2BSurvey.jpg Portfolio Initial wireframe sketches that explored using a survey method. It was getting messy and confusing, yikes! https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1572909232012-5GEGHSRB5ILBFMAVDTNG/2019.11.04+-+User+Flow+-+Finance+a+Purchase.png Portfolio New user story and user flow for making large credit card purchases. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573323986886-5VAVI6VY8XPZAY2J8FC0/2019.10.19%252B-%252BWireframes%252B-%252BAdd%252BCategory.jpg Portfolio A design iteration for the budget feature. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573145854278-39DDXH1QKTYZR93SN29O/Mockup+-+Credit+Card+App.png Portfolio A high-fidelity design of the new features: Help & Advice, My Budget, and Billing & Payment. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573148370996-XNZN3VF0OHZJWTT0ZKIZ/Mind+Map+-+BW.jpg Portfolio I explored a user’s mental model with making large credit card purchases with a mind map. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573328447001-5VEBYOM1M28HW97IE8J0/Style+Guide+-+Credit+Card+App.png Portfolio Style guide for Beyond Bank credit card app. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1572900909184-YLUSH9G86MGS2QAP9FZ6/meta-chart.png Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573168215562-KYNUGK9P081M09Z3N9MM/2019.08.14+-+User+Flows.png Portfolio Initial user flows informing my initial information architecture. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573148251154-9WENUYDCQ24GF30Y3UI1/User+Journey+-+Wall+Map+-+BW.jpg Portfolio I interviewed a few credit card holders and each created a user journey map. I uncovered a wide variety of high and low points with their card experiences. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573323299189-HL676LMV2DJWG7BAMCNU/2019.11.09%2B-%2BIA%2B-%2BCredit%2BCard%2BApp.jpg Portfolio Information architecture. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573583085737-TUU50DWOEPMJYEPLVRF1/boltbus_appicon.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573758941873-RGBL03DJ8YEQ2BFQMI78/01+-+storyboard+-+Kylie.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573758941813-1CAM1T9XEOWU1ZLHU87U/02+-+storyboard+-+Kylie.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573758944361-MDDMDS0LZJ4LK1CQO9BL/03+-+storyboard+-+Kylie.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1574130758794-UE5L5M1EPIOCMYSIV3HB/megabus%2Bapp%2B-%2Bmockup.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1574131226045-OI3LVX6DU5JC0UZ9S00F/User%2BJourney%2B-%2BKylie.jpg Portfolio Lo-fi wireframes for Kylie’s user journey. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1574198837127-523AVFHZDU4KX84VC6EN/Eric%2B-%2BUser%2BPersona.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1574198988121-MB088ER76XHWUUYA48OM/Kylie%2B-%2BUser%2BPersona.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573501596395-3YHZKRLGXXIIXMIC3BN2/Mobile+App+Reviews+-+Megabus.png Portfolio Apple app store reviews for Megabus, 2015. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573583151283-PO5WD2URC6AZ8AHZCM2B/greyhound_appicon.jpg Portfolio - Greyhound Bus Strengths; Weaknesses: https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1577381450837-GMPCFY1FR3XB7CL5OBQG/megbus+app+-+sketches.png Portfolio Wireframe sketches for booking a round-trip ticket. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1573770085219-H10Z8U2PJ5KNII8G2VKH/Kylie%2B-%2BHi-fi%2BPrototype.jpg Portfolio Low-fidelity wireframes for user persona, Kylie. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1574198682914-JUFJQQ4NF2TVD1MKF0I4/Joie+-+User+Persona.png Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1574195591394-GOBDRPC18Y6SC3LER411/megabus+app+-+mockup.png Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1574202708402-4Q882UHHLJ03RVKRGVTH/Mockup%2B-%2BBeyond%2BBank%2B-%2BBlue.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1574203752413-LG3BE8K450YA7M73NAOL/Mockup+-+IKEA+-+Lavender.png Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1574204702775-IV94OA9QZ285M4RAE9KS/Screen+Shot+2019-11-19+at+6.04.36+PM.png Portfolio https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1575315351095-NOJ0SJHEMB3LY6BW1OAR/megabus+icon+-+mockup.png Portfolio https://www.bonniechow.co/musings daily 0.75 2020-11-05 https://www.bonniechow.co/musings/2019/6/18/moco-ux-meetup-design-thinking-workshops-at-enterprise-scale monthly 0.5 2019-06-19 https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1560917234581-MQSUGDWQ53L7FIK85NOA/design-workshop-stickynotes.jpg . - MoCo UX Meetup: Design Thinking Workshops at Enterprise Scale Forgot to bring a pen, but thankfully could take notes on the stickies provided. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1560965788764-R8HZI6WPPGHTIMEOITCX/problem-solving-Mandriko.jpg . - MoCo UX Meetup: Design Thinking Workshops at Enterprise Scale Solution is… the bear throws lady into a pond. Credit: Natalie Mandriko’s daughter. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1560916270015-OIIREMW30FA2OLXMFVRT/IMG_2687.jpg . - MoCo UX Meetup: Design Thinking Workshops at Enterprise Scale Yours truly is front and center, also snacking on a second round of free delicious pizza and salad. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1560917437662-E1PRK0H8W3IZCBPECQY2/IMG_2690.jpg . - MoCo UX Meetup: Design Thinking Workshops at Enterprise Scale Selfie/group photo by the MeetUp host, Dmitry. Fun times! https://www.bonniechow.co/musings/2019/6/19/hello-toothpaste-and-a-user-friendly-ingredients-list monthly 0.5 2019-06-19 https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1560968788659-08DX9GHO6BE6E5KJ2OZK/hello-toothpaste-01.jpg . - hello Toothpaste and a User-Friendly Ingredients List https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1560971002009-G17KBF271TCPZ0NHJRGX/hello-toothpaste-02.jpg . - hello Toothpaste and a User-Friendly Ingredients List https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1560971444462-2JEBXZJ8MQQL9TX5V32J/hello-toothpaste-03.jpg . - hello Toothpaste and a User-Friendly Ingredients List Purified water = hooray. https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1560971476753-HKWXVBIQVRCO8PPOASUY/hello-toothpaste-04.jpg . - hello Toothpaste and a User-Friendly Ingredients List https://www.bonniechow.co/musings/2020/11/4/why-password-reset-questions-should-be-more-inclusive monthly 0.5 2020-11-05 https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1604542027091-IWQ4TGJTK6OTIPHXCKZL/Screen+Shot+2020-08-11+at+11.36.05+PM.png . - Why Password Reset Questions Should Be More Inclusive https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1604541983404-8DNFSCJD51JAD8JPD5VT/Screen+Shot+2020-08-11+at+11.35.33+PM.png . - Why Password Reset Questions Should Be More Inclusive https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1604539736119-QFSRXYPK1HA78IBN9SE8/ATM-diploma-card-bonniechow.jpg . - Why Password Reset Questions Should Be More Inclusive https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1604541932060-HBKLA3JTGJQPDMSN5C51/Screen+Shot+2020-08-11+at+11.35.14+PM.png . - Why Password Reset Questions Should Be More Inclusive https://www.bonniechow.co/musings/category/Graphic+Design monthly 0.5 https://www.bonniechow.co/musings/category/UX+Design monthly 0.5 https://www.bonniechow.co/musings/category/Package+Design monthly 0.5 https://www.bonniechow.co/musings/tag/inclusive monthly 0.5 https://www.bonniechow.co/musings/tag/password monthly 0.5 https://www.bonniechow.co/musings/tag/toothpaste monthly 0.5 https://www.bonniechow.co/musings/tag/user-friendly monthly 0.5 https://www.bonniechow.co/resume daily 0.75 2022-07-01 https://www.bonniechow.co/contact daily 0.75 2019-07-02 https://www.bonniechow.co/about daily 0.75 2019-11-21 https://www.bonniechow.co/archive daily 0.75 2019-12-22 https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1577036547437-ALGMSBB6JD6NDSGGXE5O/black+wedge+shoe.jpg Archive https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1577035281573-GIUIYDUAFUHZ6II6G5XA/Common+-+60s+Poster.png Archive I explored the 60’s with a poster design of a favorite music artist. (2008) https://images.squarespace-cdn.com/content/v1/5c2245a0b40b9d25acf7c2ce/1577034467932-191D35T7VX0CGGZA6PG4/clintonmd_snapchat_bonniechowco.png Archive There was no Snapchat filter to rep my small hometown, so I made one. (2016)